SCORECARD EMBAKASI SOUTH

The Service Scorecard: Rating Health, Water, Education & Sanitation focuses on how communities in Mukuru kwa Reuben, Embakasi South can actively assess and rate the quality of essential public services using community scorecards.

The approach empowers residents to evaluate performance in local clinics, schools, water points, and sanitation facilities, highlighting gaps between service delivery and community expectations. By collecting feedback directly from service users, the scorecard fosters accountability, promotes dialogue between citizens and service providers, and encourages improvements in quality, accessibility, and transparency.